Mark Taniegra

My Personal Framework

Project Presentations

Projects and Contributions

• Decision Support System for Sari-Sari Store Inventory Management (Live Demo) (Capstone Project • Developer/Researcher) Mobile decision support system that helps optimize budget-constrained inventory restocking for sari-sari stores.
• Energy Optimization Initiative (Project Lead) Led facility-wide energy audit resulting in 15% reduction in operational costs.
• Preventive Maintenance Workflow Redesign (Lead) Redesigned maintenance scheduling using lean principles, reducing equipment downtime by 25%.
• Service Request Ticketing Optimization (Improvement Lead) Applied Six Sigma to reduce average ticket resolution time from 48 to 12 hours.
• Vendor Management Optimization (Process Owner) Streamlined vendor evaluation and onboarding, reducing procurement cycle time by 30%.
• Facility Dashboard Tool (Developer) Real-time monitoring dashboard for tracking facility KPIs and maintenance schedules.
• Process Mapping Automation (Developer) Python tool for automating process flow diagrams from structured data.
• Data Analysis Templates (Creator) Excel/Python templates for facilities management analytics and reporting.

Skills I developed over the years

• Framework thinking in FM
  Comfortable building clear playbooks, checklists, and decision flows so facilities, admin, and support teams have a shared way of working instead of relying on memory or individual style.
• Process mapping and improvement
  Used to sketching how work is really done (as‑is), then simplifying it into a cleaner future flow (to‑be) that removes waste, hand‑off gaps, and duplicated effort – especially around tickets, PPM cycles, and landlord–tenant boundaries.
• Systems view of operations
  Thinks in terms of how people, space, equipment, energy, safety, and cost affect each other, and chooses options that keep the whole operation stable (uptime, seat capacity, comfort, compliance) instead of fixing single points in isolation.
• BPO facilities and operations support background
  Around ten years going from technician to officer roles in large BPO sites, dealing with production floors, life‑safety systems, landlord interfaces, and day‑to‑day support for operations teams and campaigns.
• Linking routines to results
  When setting routines (inspections, rounds, PM, audits), always ties them to the result they are meant to protect – critical uptime, zero flooding, stable temperatures, budget control – so the team understands the "why," not just the task list.
• Efficiency‑oriented problem solving
  Industrial engineering training plus FM experience means a habit of cutting unnecessary steps, walking, and rework, while keeping safety, comfort, and compliance as non‑negotiables.
• Data‑driven FM practice
  Comfortable using data from tickets, PPM logs, energy bills, and simple dashboards (CMMS/IWMS or spreadsheets) to spot patterns, find root causes, and check if changes are actually working.
• Excel and admin automation
  Uses spreadsheets not just for lists, but for analysis and control – formulas, lookups, pivot tables, conditional formatting, simple templates/macros to reduce manual admin work (e.g., auto‑generated reports, variance checks, schedule trackers).
• FM financial handling
  Hands‑on experience tracking FM spend against budget, checking vendor invoices against contracts and actual work, and monitoring items like cost per seat, utility spend, and basic lifecycle cost impacts.

View more on my LinkedIn profile →

Honors & Awards

• Academic Excellence (Oct 2011)
  Associated with MFI Polytechnic Institute Inc.
• Scholar of the Month (Oct 2009)
  Associated with MFI Polytechnic Institute Inc.
  For being a consistent academic achiever. "As a scholar he has demonstrated the value of humility and respect for teachers and classmates. He demonstrated the value of social responsibility by devoting time and skills in tutorial assistance. A consistent perfect attendance and Punctuality performer from January to October 2009."
  

Certifications

• Lean Six Sigma — Certified practitioner in process improvement methodology
• Business Continuity Management — Expertise in maintaining operations during disruptions
• Data Science Associate — Proficiency in data analysis and visualization

Academic Papers

• Project Feasibility Study for an Air Cooler Manufacturing Company
  Led a comprehensive feasibility study for a new hybrid air cooler appliance, integrating market research, product design, operations planning, and financial modeling to assess the viability of a manufacturing startup.
• Design and Development of a Mobile-Based Decision Support System for Inventory
  Led a capstone project that combined mixed-methods research with operations research methods to design and validate a prescriptive analytics-driven mobile decision support system that optimizes budget-constrained inventory restocking for rural sari-sari stores.